hese emails may appear to be from legitimate companies that you do business with — such as your bank, an online auction site, or your Internet service provider. How can you tell the difference? Fraudulent emails typically include attachments, request personal information, or both. You are often asked to validate or confirm your personal information by sending a reply, clicking on a link, or opening an attachment. These messages can contain viruses, known as “Trojan horse” programs, designed to record your keystrokes. These emails may also direct you to a counterfeit Web site that appears to be genuine.
Avoiding Internet and Email Scams (“Phishing”). This brochure is designed to help our customers recognize and avoid the scam commonly known as “Phishing,” which involves attempts to improperly gain access to personal financial information such as account numbers and passwords using email and the Internet.
Phishing Brochure – Acrobat Reader (PDF) 3,346 KB
With a few simple steps, you can help protect your Stock Exchange Bank accounts and personal information from fraudulent activity:
Pop-up advertisements generally appear in small browser windows that “pop up” over the window you are currently viewing. Quite often, these advertisements may be caused by software on your computer and not by the Web site you are viewing. Some software such as free music-sharing programs or screensavers display pop-up advertisements at random intervals based upon your Web surfing habits. Although some of these software programs may simply present annoying pop-up advertisements, others may also contain “Trojan horse” programs similar to a computer virus.
Pop-up blocking software can be purchased and installed on your computer, but it may not prevent all pop-up advertisements. With the following precautions, you can help protect your Stock Exchange Bank accounts and personal information from suspicious pop-up advertisements:
Fraudulent Web sites often look like that of a legitimate trusted company, but are actually set up in an attempt to steal your personal information. A common technique to lure customers to a fraudulent site is through “spam” email.
With the following precautions, you can help protect your Stock Exchange Bank accounts and personal information from fraudulent Web sites:
Viruses downloaded without your knowledge can erase important information from your computer. To reduce the risk of infection:
Firewalls prevent outsiders from gaining unauthorized access to your computer. All messages pass through the firewall, and those that do not meet the specified security criteria are blocked. Our secure servers are protected by numerous firewalls, which are constantly monitored to prevent security breaches. Additionally, we recommend you:
The Stock Exchange Bank uses Secure Sockets Layer (SSL) for secure transmissions. SSL applies encryption between two communicating applications, such as your PC and our corporate Internet server. When your data is transmitted over the Internet, it is encrypted or “scrambled” at the sending end and then decrypted or “unscrambled” at the receiving end. We use 128-bit encryption, the highest level generally available today.
Be aware of others in line behind you. Position yourself in front of the ATM keyboard to prevent anyone from observing your PIN.
Fill out deposit forms and have your card out and ready to use before approaching the ATM.
Remember to keep your doors locked, your other car windows up and your car running.
Guard your ATM card, checks and credit cards.
Do not write your PIN on your card or keep it in your wallet. Memorize it or keep it at home. Stand directly in front of an ATM when entering your PIN.
Do not leave your receipt at the ATM. Remember to record each transaction and match it to your monthly statement.
Be aware of your surroundings, especially at night. Park in a well-lighted area and have someone accompany you. If you notice anything suspicious, use another ATM or come back later.
If you notice anything unusual, cancel your transaction, pocket your card and leave immediately. Go to a safe place and call the police if you suspect dangerous or illegal activity.
Call The Stock Exchange Bank as soon as you realize your card is lost or stolen. If you witness a crime, report it to the police and to the ATM operator. Call 1(800) 622-7747 or 1(800) 847-2911 MasterCard/Visa. Lost or Stolen Stock Exchange Bank CheckCard call 1(580) 256-3314.
If you suspect you're the victim of identity theft, you should also contact these agencies:
Federal Trade Commission (FTC)
Identify Theft Hotline: 877-ID-THEFT
Social Security Administration's Fraud Hotline
For additional information about account fraud and identity theft, you can refer to www.consumer.gov/idtheft — the U.S. government's central Web site for information about identity theft.
Credit bureau fraud Contacts
Return to Identity and Credit Protection
The Stock Exchange Bank
Box 1008 Woodward, Oklahoma 73802
Phone: (580) 256-3314
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Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving The Stock Exchange Bank's Web site and linking to a third party site. Please be advised that you will then link to a Web site hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of The Stock Exchange Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. The Stock Exchange Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.